Lizzy

The Dropout 1×8

Elizabeth Holmes: Well, you know me, I'm a fighter... and I... I've actually been promoting a hashtag on Twitter. Iron Sisters, Amelia Earhart, Margaret Thatcher, other great women in history who faced tremendous resistance in their time. Marie Curie, Rosa Parks...

Tyler Shultz: I'm gonna let John use my name.
George Shultz: Your name? You mean my name?
Tyler Shultz: It's my name too.
George Shultz: You go on the record and the story becomes about me. You understand that, right? Do you understand what my name means to people.

Elizabeth Holmes: Jared Leto is presenting me with the award... He's an actor.
Linda Tanner: Oh, that's fun. So glamorous.

Linda Tanner: Well, from a legal perspective, I... I think that we should keep Elizabeth out of it.
Sunny Balwani: Really?
Elizabeth Holmes: Yeah, I mean, I... I'm not afraid of... of talking to him or, uh, you know, answering questions.
Linda Tanner: I don't think that you should.
Elizabeth Holmes: Oh. Well, you can do it.
Sunny Balwani: Alone?
Elizabeth Holmes: Well, I have that ceremony tonight, and I think that's gonna be really good for our image.
Sunny Balwani: What's the award?
Elizabeth Holmes: I'm one of the Women of the Year.

John Carreyrou: Ho-ly shit. Two years. They shut her down for two years. She won't come back from this.
Judith Baker: Go.
John Carreyrou: Oh, I'm gonna write it.
Judith Baker: Yeah, now.
John Carreyrou: Federal bureaucracy. Red tape. It is beautiful. It is slow....
Judith Baker: Go write.
John Carreyrou: ...and boring and beautiful.
Judith Baker: Go, go!

John Carreyrou: I just fell in love with federal bureaucracy and I don't care who knows it!

Sunny Balwani: Do you remember the first time you spoke to me in Beijing? I was just remembering. I was going back over old emails and text messages.
Elizabeth Holmes: Why would you do that?
Sunny Balwani: I told you. I wanted to remember.
Elizabeth Holmes: Why?
Sunny Balwani: It's romantic... to look over old texts.
Elizabeth Holmes: Are you threatening me?

Sunny Balwani: I called a lawyer. I have to protect myself.
Elizabeth Holmes: From what? Do you think that we did something wrong? Or did you do something that I didn't know about?
Sunny Balwani: You think that... I did things that... you didn't do?
Elizabeth Holmes: Did you? I don't know everything that you did. If you did something wrong, you should tell me. What did you do, Sunny? Maybe I could help you. I could set you up with some good lawyers.

Channing Robertson: I respect your decision.
Sunny Balwani: My decision?
Channing Robertson: To step down.
Sunny Balwani: It's the right thing to do. For Elizabeth.

Sunny Balwani: There's nothing there... There's nothing inside you. I invented you inside my head. For 12 years, I've been inventing you. I made you up. You're not real! You don't have feelings. You aren't a person. You're a ghost! You're nothing! You're nothing! You're not real! You're nothing.
Elizabeth Holmes: And you're a mediocre software engineer.

Sunny Balwani: They're going to come for us. We could go to jail.
Elizabeth Holmes: I have a lot of lawyers.
Sunny Balwani: You have no idea what's about to happen. Trust me. The world is a mean place. Everyone has only been nice to you because of greed. They won't stay. They'll leave you. Everyone will leave you and they'll say they didn't know anything.
Elizabeth Holmes: And what are you going to say?
Sunny Balwani: ... I won't hurt you.

David Boies: Linda has been over the talking points. Now, this interviewer will be very hard on you. But that's your opportunity to apologize.
Noel Holmes: Yes, apologize and then she can just move on from this.
David Boies: Absolutely. Own up to the mistakes Sunny made and then talk about how you are gonna move the company forward.
Linda Tanner: And we've gone over the wording of the apology and... we feel good about it?

Linda Tanner: Did you have a chance to... look at the apology that we drafted?
Elizabeth Holmes: Yeah, yeah.
Linda Tanner: I don't work in PR but, uh, I think... I think what people want right now is some acknowledgement, right? Some emotional acknowledgement. So, um... like, they wanna know that... that you're ashamed, yeah?
Elizabeth Holmes: Ashamed?
Linda Tanner: Especially in that word "devastated". Keep it really warm, really sincere... Oh, they're ready. So, you know... you know what, just don't even overthink it at all. Just go, be yourself.

Elizabeth Holmes: If you choose to forget certain things... do you think that's lying?

George Shultz: It's not that I couldn't admit that I was wrong. I just... chose not to see it... like an old fool.

George Shultz: Isn't it amazing? How far decent people will go when they're sure they're right?

Elizabeth Holmes: Can you draw up a bankruptcy plan?
Linda Tanner: I can't. No.
Elizabeth Holmes: Why?
Linda Tanner: I don't work for you anymore. You stopped paying me. I'm actually looking for a new job. But I don't know. I don't know. No one will hire me.

Elizabeth Holmes: He's young. He's... he's in his... his... in his 20s.
Linda Tanner: Oh, wow. That must be different for you.
Elizabeth Holmes: What do you mean?
Linda Tanner: 'Cause Sunny's so much older.
Elizabeth Holmes: I can't believe I didn't know. Wow, you guys are such good liars.

Linda Tanner: You were young when you met Sunny, and now, you're... dating this younger guy so it's just like you're moving backwards. Elizabeth Holmes: Yeah, I'm just, you know, I'm just taking a moment to enjoy myself and have fun.
Linda Tanner: Oh, is that what we're doing now?
Elizabeth Holmes: Yeah. I guess.
Linda Tanner: I mean, you're legally barred from running a company for the next 10 years. So, yeah, I guess it makes sense. Get a dog and a boyfriend, and just have fun. Yes, you could go to jail for 20 years. But yes, just pretend what you did never happened.
Elizabeth Holmes: I was trying to help people.
Linda Tanner: Do you really believe that?
Elizabeth Holmes: We had a clear purpose. Ultimately, the healthcare industry just was not ready for real innovation.
Linda Tanner: Is there something wrong with you?
Elizabeth Holmes: The tech companies don't have to work under these restraints and regulations...
Linda Tanner: Do you have any idea of what you did?
Elizabeth Holmes: ...and that's why they can move fast and break things. I failed to deliver. I failed. But failure is not a crime.
Linda Tanner: You hurt people.
Elizabeth Holmes: I actually have to go. But I'll be back and we can keep talking.
Linda Tanner: You hurt people. You hurt people!

Uber Driver: Are you Lizzy?
Elizabeth Holmes: Hi. Yeah, I'm Lizzy. Hello.

—
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Heroes

The Dropout 1×7

Bill Clinton: You founded this company 12 years ago, right? Tell 'em how old you were.
Elizabeth Holmes: I was 19.
Bill Clinton: So... Don't worry about the future, we're in good hands.

Judith Baker: ... we ought to be thankful that Elizabeth Holmes wasn't running the USSR in the '80s.

John Carreyrou: I am a little bit worried, they're gonna come after my sources. They got David Boies representing them.
Judith Baker: Yeah, fuck that. Whatever they throw at us, we can handle it.

Elizabeth Holmes: We wanna sue everyone.
David Boies: Everyone?
Sunny Balwani: We want to nail this motherfucker!

David Boies: Well... I respect the integrity of journalism. I represent the New York Times. But there are tools and tactics available that we can use to try and suppress negative stories. We can remind them of the consequences of breaking their NDAs... And then, of course, we can question their credibility. "If these are the kind of people that break their NDAs, how can we trust anything they say?"

Elizabeth Holmes: Rupert Murdoch invited me to his ranch tonight. God, I am so happy.

Sunny Balwani: I'm not here to scare you. I'm simply asking you... does your practice rely on online reviews?

Elizabeth Holmes: ... you replaced Mark with a dermatologist.
Sunny Balwani: Because I don't want someone who's going to create problems.
Elizabeth Holmes: But we can't keep fighting fires by creating fires. We have to focus on the root cause of the problem.
Sunny Balwani: What is the root cause?

Judith Baker: We can't run it now.
John Carreyrou: Why not?
Judith Baker: Because it's not ready. You've lost half your sources, so we need more proof. We have to wait.
John Carreyrou: Judith, come... Come on. Obama just named her global ambassador of something. The woman is worth four and a half billion dollars. They are fucking winning here.

Judith Baker: John. In Sicily every year...
John Carreyrou: Why are we talking about Italy?
Judith Baker: No, no. We're talking about Sicily. There's a practice called La Mattanza.
John Carreyrou: Okay.
Judith Baker: Okay, so, the fishermen. They wade into the Mediterranean Sea, till the water's up to their waist. They got their clubs and spears in hand and they stand there, very still, for hours... till the fish start to gather around them. Because the men are so still and they've waited so long, the fish don't even realize they're there. They... they... they think they're part of the scenery. But then... once there are enough fish gathered, someone gives the signal and then... Bam! Bam, bam, bam! BAM! BAM!!! So, you see.
John Carreyrou: Very vivid imagery.
Judith Baker: We wait.
John Carreyrou: Until Boies responds to my questions?
Judith Baker: Until we know we've got them.

David Boies: The article is not going away. It's not moving forward, but it's not going away and I can't make it go away until I know what they have... This is the moment where you tell me everything that you've been hiding from me.

Judith Baker: Oh, you need to be prepared.
John Carreyrou: I'm prepared. F... for what?
Judith Baker: For Boies killing your story.
John Carreyrou: No.
Judith Baker: He's the one that called the meeting.

John Carreyrou: Come on. Whatever happened to "stab the fish."
Judith Baker: Sometimes the fish can take you to court, and then you have to let them go.

Judith Baker: So say it back to me, "You have to let the fish go."
John Carreyrou: Sometimes you have to let the fish go.
Judith Baker: Exactly.

David Boies: You're absolutely right, Judith. I'm not asking you to disclose your sources. I respect journalists and I am trying to protect you, there just... isn't a story here.
John Carreyrou: Then answer my questions.

David Boies: All right. This meeting's over.
Judith Baker: Well... well, it’s only been four hours. I mean...
John Carreyrou: Oh, my God. Holy shit. They admitted to using third party analyzers.
Judith Baker: They sure did.
John Carreyrou: Yeah, after months of saying they don't use third party analyzers.
Judith Baker: They sure did.
John Carreyrou: Okay, so, Judith... is this...?
Judith Baker: BAM!

Elizabeth Holmes: I spoke to Rupert and asked him to kill the story. But, uh...
George Shultz: You asked Rupert Murdoch to kill the story in The Wall Street Journal for you?
Elizabeth Holmes: Of course. He told me that his hands are tied. I don't understand why he can't just make a phone call.

George Shultz: Elizabeth. I've worked for two presidents... Nixon and Reagan... who made bad decisions. Nixon more so. But Reagan... got mixed up in the Iran-Contra Affair and it hurt his legacy. He was a great man. But he started listening to the wrong people... It's easy to make the mistake of listening to the wrong people. If mistakes were made, I think it might be time to consider whether you have the right people around you.
Elizabeth Holmes: If Sunny is the right person.

Sunny Balwani: I know everything that you know.
Elizabeth Holmes: What?
Sunny Balwani: You were on all of those emails.
Elizabeth Holmes: Well, I'm the CEO... and I don't always read all of my emails... I love you, tiger. I miss you already.

Elizabeth Holmes: The man who wrote it, John Carreyrou, is a spiteful man. He is a sad man. But we are a team and we will be fighting every single tiny detail.
Sunny Balwani: Fuck you, Carreyrou! Fuck you, Carreyrou!
— Fuck you, Carreyrou! Fuck you, Carreyrou! Fuck you, Carreyrou! Fuck you, Carreyrou! Fuck you, Carreyrou! Fuck you, Carreyrou! Fuck you, Carreyrou! Fuck you, Carreyrou!

—
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Iron Sisters

The Dropout 1×6

Moderator: What do you dream will be true by 2025?
Elizabeth Holmes: That less people have to say goodbye too soon to the people they love.

Richard Fuisz: What do you know about Theranos?
John Carreyrou: Healthcare startup with products at Walgreens, impressive board. A unicorn worth billions. Why?
Richard Fuisz: It's all fake.

Erika Cheung: Sorry, what... what are these that I have to initial?
Mark Roessler: The words you're not allowed to use when talking about Theranos.
Erika Cheung: "Research, biology, pipette..."

Tyler Shultz: Here.
Erika Cheung: What?
Tyler Shultz: Put it on the camera on your computer.
Erika Cheung: Why?
Tyler Shultz: So they can't watch you.

Moderator: You know, a lot of successful women experience something called imposter syndrome.
Elizabeth Holmes: Right.
Moderator: Where they feel that none of their success is actually earned, that it's all a fraud, and they will eventually be found out. Have you ever experienced that?
Elizabeth Holmes: Yeah. Sure. There are always moments of doubt. But as women, we have to start believing in ourselves and we have to start today.

Dr. Phyllis Gardner: Oh, for fuck's sake. You know how many times I've been told "You can't do it"? The sexism I've faced has been so naked and ugly, it's just taken my breath away. But she thinks I didn't support her idea because she's had it easier than me, because I'm, what? Because I'm jealous of her?
Richard Fuisz: Are you?
Dr. Phyllis Gardner: Fuck, no! I'm mad!

Dr. Phyllis Gardner: I've supported women my whole career. And how many chances are women going to get to do what she's doing? To be the CEO of a major startup. She screws this up, and we all look bad. That's the ugly truth and that is unforgivable.
Richard Fuisz: Well, it must be hard to be a woman...
Dr. Phyllis Gardner: I can't believe you're the person I have to talk to about any of this.

Tyler Shultz: There's a secret lab. And they call it Normandy because the tech that they're using down there is gonna storm the beaches. And then this lab is Jurassic Park because we've got all the old tech up here.

Dr. Phyllis Gardner: Um... I think we're the only people in the world who believe that it's all a fraud. But, hey, if this is a bad time...
Rochelle Gibbons: I wanna burn that company to the ground. Come in.

Mark Roessler: Erika, can you redo these, please, for the syphilis validation studies?
Erika Cheung: Yeah. W... Was there something wrong or...
Mark Roessler: No, uh... just delete the outliers there. I marked 'em out for you. Thanks.

Erika Cheung: I'm sorry, but what exactly is an outlier? Because it seems to me like it's just a data point that isn't doing what you want it to do and I can't just...
Daniel Young: We consider that an outlier.
Erika Cheung: Okay, but then there would be outliers in every data run we've generated so far.
Daniel Young: Right. And we delete outliers.

Daniel Young: We delete outliers. That's what we do.

Erika Cheung: Why... why do you think she doesn't know what's going on at her own company? Because she's a woman? Because she's friends with your grandfather? Because she's rich like you and she comes over for brunch? Or because you're going to her fucking birthday party tonight? That's so...
Tyler Shultz: Why the fuck would you say that?
Erika Cheung: It was a real person. I gave inaccurate test results to a real person.
Tyler Shultz: Yeah, but...
Erika Cheung: The numbers and facts exist. Everything else is irrelevant, all right? We gather evidence and we follow it until we get to the truth. Because there is truth. There is truth.

Tyler Shultz: Are you running the Edison proficiency test on Siemens machines?
Elizabeth Holmes: I don't know anything about that. Are... Are you running patient samples on Siemens machines? You have no idea... what you're talking about. Okay?... Did I answer all of your questions?

George Shultz: I appreciate you coming here. But I resent you implying that I'm so old that I have lost my ability to judge another person's character.

Elizabeth Holmes: George told him he didn't believe him.
Sunny Balwani: George loves you. Errol Morris liked the commercial. They want to do a hashtag. #IronSisters.

Rochelle Gibbons: I mean, why? Why does everybody wanna believe in this girl so badly?
Richard Fuisz: Because she's pretty and blonde.
Dr. Phyllis Gardner: She's a symbol of feminist progress. She makes the men in tech and business feel good without challenging them.
Richard Fuisz: Yeah. And she's pretty and blonde.

Richard Fuisz: Out of curiosity, what made you decide to talk to me? Was it something I wrote on my LinkedIn message?
Mark Roessler: It was your signature. Dr. Fuisz... We're both physicians. We took the Hippocratic Oath.
Richard Fuisz: Do no harm.
Mark Roessler: Yeah.

Elizabeth Holmes: You know, when people talk about glass ceilings, I always say, "Next to every glass ceiling, there's an iron lady."

—
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Flower of Life

The Dropout 1×5

Dr. Jay Rosan: So, um... I just wanted to get a sense of how much longer you guys are going to need before we can launch the wellness centers. Obviously, we had agreed on February. That passed. Last month.
Elizabeth Holmes: What is this?
Dr. Jay Rosan: That's where the device will go. But we don't have dimensions, or any details yet.

Dr. Jay Rosan: I hate to be the bad guy here, but... I'm going to need a firm date.
Elizabeth Holmes: I... I thought you understood that this process was gonna be long.
Dr. Jay Rosan: Absolutely. But it has been three years, and we have put in about 140 million dollars, so, ....

Wade Miquelon: Elizabeth, we're building these wellness centers in our stores. Two in Arizona, one in Palo Alto...
Elizabeth Holmes: Well, I... I explained that... that this...
Wade Miquelon: Yeah, you've explained.
Elizabeth Holmes: ...devices...
Wade Miquelon: Except there's nothing to explain because... we don't have this. So, here's my question. When do we get it?
Elizabeth Holmes: Wade, we care deeply about our partnership, and we're anxious to put our best foot forward.
Wade Miquelon: And what's the timeline for, "We are anxious to put our best foot forward?" Because I've got one. You wanna hear it? Hmm? September.

Wade Miquelon: September. Six months from now... No more breaks, no more extensions.
Elizabeth Holmes: We'll be ready in September. Sunny is spearheading operations.

Sunny Balwani: When are you coming back?
Elizabeth Holmes: I'm on my way to L.A. I have that marketing meeting with Chiat Day.
Sunny Balwani: We don't need to focus on marketing, right now.
Elizabeth Holmes: I had an idea, for a new logo.
Sunny Balwani: A logo?
Elizabeth Holmes: The flower of life. It's an ancient symbol from alchemy. Intersecting circles that form a sacred geometry connecting all of life. The... the shape is found in blood cells, and the Mona Lisa...
Sunny Balwani: We're in trouble! I need you back.
Elizabeth Holmes: Oh, I... I have to go. I'm getting another call.

Christian Holmes: Hi, Brendan. We've met many times. I'm Elizabeth's brother, Christian.
Brendan Morris: Oh.
Christian Holmes: Yeah, I may not understand all the, you know, science or whatever--
Brendan Morris: Yeah... the science stuff, right.
Christian Holmes: But I did graduate from Duke. Plus, I'm the Associate Director of Strategic Initiatives, so...
Brendan Morris: Ooh! Why the fuck is he here?
Sunny Balwani: He's the guy who comes to these fucking meetings, okay?

Patrick: This really is the way to sell this company. Your face, your dream, your story. People will trust this technology because they'll trust you. Elizabeth, Theranos is you.

Ian Gibbons: ...eventually I'll have to speak.
Rochelle Gibbons: Well, I don't understand what's wrong with that.
Ian Gibbons: I... Just tell the truth.
Rochelle Gibbons: The truth?
Ian Gibbons: If I tell the truth, I... I... I violate my non-disclosure agreement and Theranos sues me. And if I lie... I'll be committing perjury.

Rochelle Gibbons: What do you know that could be so bad for her?
Ian Gibbons: Well... Patents.
Rochelle Gibbons: What about them?
Ian Gibbons: Her name is on them, but she didn't do any of the scientific work.
Rochelle Gibbons: She lied on the patent applications, and if you say that in a deposition, it could void all of Theranos' patents. You could stop her.
Ian Gibbons: No, because they'll come after us, they'll sue us and destroy us, and... and they have... the money, and... and the time.

David Boies: Why don't you give up the lawsuit? Just one man, one patent. You're about to launch into Walgreens...
Elizabeth Holmes: I don't want him to win.
David Boies: It's important to remember, it's just business, right? Can't take it too personally. We're about to depose Richard, so...
Elizabeth Holmes: Do you have a strategy? Because you need a strategy with him.
David Boies: I think I can handle him.
Elizabeth Holmes: If you want him on record, sounding crazy... get him to talk about me.

Elizabeth Holmes: We're gonna launch in September with the Edison.
Sunny Balwani: How? How are we...
Elizabeth Holmes: Because... I put you in charge of operations, and you're gonna figure it out.

Sunny Balwani: We're going to lose 92 million dollars this year. We lost 57 million last year. What if we... what if we just stopped?
Elizabeth Holmes: What? Like... like quit?

Elizabeth Holmes: What would happen if I stopped?
Noel Holmes: Working at your own company? But then what... would happen to the company? What would you do?
Elizabeth Holmes: Well, it's just a company. It's not who I am.
Noel Holmes: Of course, it's who you are.
Elizabeth Holmes: What do you mean?
Noel Holmes: You can't stop. Why would you stop? Elizabeth... I am so proud of who you've become. Wow! You are the CEO of Theranos!
Elizabeth Holmes: That's what I am.

Sunny Balwani: I know how important he was to you. He was there at the beginning and... You can feel sad... if you want to feel sad.
Elizabeth Holmes: .... We won.
Sunny Balwani: What?
Elizabeth Holmes: Ian can't testify now. And Richard has to settle. We won.

Tyler Shultz: Hey, do you know what's going on? Sorry, it's just my first day and I don't really know what I'm supposed to do.
Brendan Morris: Get out.

Elizabeth Holmes: Our new logo is based on the Flower of Life. Intersecting circles, connecting us all. Alchemy. Dark becomes light. Death becomes life. We can take something terrible and pointless and make it into something perfect.

Elizabeth Holmes: This isn't just my company. This isn't just my job. This is my religion. This is who I am. And anyone who doubts my company, doubts me. Does anyone here doubt me? Does anybody here doubt me?!

David Boies: And speaking of winning... here's what we're offering. You withdraw the patent, and we'll drop the lawsuit against you.
Richard Fuisz: Oh, sure. Okay, fine.
David Boies: Good. Good. We're going to get the paperwork sorted out.
Richard Fuisz: But, um, I'm not done with this. I'm gonna figure it out. Everything you're not telling me, I'm gonna figure it out.

Dr. Phyllis Gardner: There's only one thing you need to know about Elizabeth Holmes. She's a fraud, Richard. She's always been a fraud.

—
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Old White Men

The Dropout 1×4

Dr. Jay Rosan: Look, Walgreens tried in-store clinics in 2007, and it was a bust.
Elizabeth Holmes: In-store clinics makes me think of sick people waiting for a flu shot. You're thinking too small. What we want to offer, are wellness centers. Here the customer waits for his painless, efficient, low-cost Theranos blood test in America's favorite drugstore.
Dr. Jay Rosan: He looks really relaxed... Strong messaging. And it's been approved by the FDA?
Elizabeth Holmes: We are looking to make strategic relationships to move that along. But I kind of agree with Mark Zuckerberg when he said, "Move fast and break things."

Dr. Jay Rosan: Wade, 192 tests off a single drop of blood.
Wade Miquelon: No.
Dr. Jay Rosan: Come on! Let's bypass the review committees!
Wade Miquelon: I don't know, maybe...
Dr. Jay Rosan: Walgreens still sends faxes to physicians.
Wade Miquelon: Technically secure faxes, which I...
Dr. Jay Rosan: Yeah. Well, we're in a recession and Facebook is valued at 23 billion dollars, Wade!

Dr. Jay Rosan: While they're waiting for the FDA to come around, they've found a way to move forward without them.
Kevin Hunter: It's a workaround. And it's a legal grey area.
Dr. Jay Rosan: If you say that the tests are lab developed then you can just bypass FDA approval.

Brendan Morris: Where are the rest of the tests?
Ian Gibbons: Well, I told you yesterday, the assays aren't ready. They're not reproducible in the device. Huge CVs!
Brendan Morris: Okay. Well h... h... have you tried approaching the problem systematically like with a staggered nested design? Or are you having more fun just complaining and making tea and being so fucking British?
Ian Gibbons: I'm having more fun being so fucking British.
Brendan Morris: Do you have another mug?

Ian Gibbons: "Project Beta"? What's Project Beta?
Sunny Balwani: You are on a need-to-know basis.
Ian Gibbons: I'm the head of chemistry!
Sunny Balwani: Go! Now. You don't need Francis. Hire a new chemist. Everyone is replaceable.

Dr. Jay Rosan: "Vidi, Vici." I came, I saw, I conquered.
Kevin Hunter: It's just "I saw, I conquered." There's no Veni.
Dr. Jay Rosan: The "came" is implied. Sir Kevin.

Dr. Jay Rosan: Open floor plan. Very cool. Do you have an open floor plan?
Kevin Hunter: I have a pharmacy consulting company in Florida, Jay.
Dr. Jay Rosan: You should try it. An open floor plan means people can share, connect. No hierarchy. Best idea wins.
Kevin Hunter: Lot of security for a place with an open floor plan...
Dr. Jay Rosan: Yeah, and I tell you what, you don't have security like this if you're not working on something big.

Dr. Jay Rosan: Isn't the fact that they have such tight security proof that they are legitimate?
Kevin Hunter: If they were to administer a test and show us the labs, that would prove that they're legitimate.
Dr. Jay Rosan: You don't know how these startups work.
Kevin Hunter: No, I know how labs work, and something is going on here.

Dr. Jay Rosan: Look, it's a risk, but everything is risky right now. The economy is tanking, startups are the only thing making money. Look around this hotel. Twitter is worth 3.6 billion dollars.
Kevin Hunter: Twitter's not taking blood...
Dr. Jay Rosan: Uber Cab was valued last year at...
Wade Miquelon: What's Uber Cab?
Roland: I believe it... it's where it lets you pay for a cab on your phone. Right? Is that right?
Dr. Jay Rosan: That's right.
Wade Miquelon: Jesus! I mean, I could have thought of that?
Dr. Jay Rosan: You could use that, right, Wade?
Wade Miquelon: What do you mean?
Dr. Jay Rosan: Because of that DUI you just got... Come on! We can laugh about that, right?

Elizabeth Holmes: Hello, Wade. We are so happy you could join us here.
Wade Miquelon: It's great. Thanks. But I wanna talk to you about why my guys...
Elizabeth Holmes: Actually, we... we'd like to present to you something very special. In World War II, Walgreens put up a nonprofit pharmacy in the Pentagon to give servicemen the medicine they needed. And in the same spirit of patriotism, on behalf of all of us here at Theranos, we would like you to have this. This flag was just flown over the battlefields of Afghanistan.
Roland: Wow.
Sunny Balwani: General Mattis has joined our board. As you can see, Elizabeth has signed the flag, especially for you, Wade.
Kevin Hunter: You autographed a flag?

Dr. Jay Rosan: They gave us a codename for the reservation.
Wade Miquelon: Oh, Jesus, what?
Dr. Jay Rosan: Project Beta.

Ian Gibbons: Things... things have changed so much. She has changed so much. The voice, the turtleneck, her whole demeanor. And... Sunny... problematic.
Channing Robertson: He's not everyone's cup of tea.

Ian Gibbons: She's planning to put the machines into stores... with actual patients. Patients, Channing!

Ian Gibbons: "What's the problem"? The technology doesn't work. It's years away. People will be at risk. Actual people, Channing. Actual people.

Elizabeth Holmes: What... what do you want me to do? I'm trying to keep your research funded.
Ian Gibbons: It's not about my research.
Elizabeth Holmes: We need a long-term contract...
Ian Gibbons: No, no.
Elizabeth Holmes: ...which we couldn't get from pharmaceuticals companies...
Ian Gibbons: No!
Elizabeth Holmes: ...so now we're trying with retail.
Ian Gibbons: You must get your money from somewhere else, you've done it before.
Elizabeth Holmes: I don't need your advice on this, Ian. You don't understand the business.
Ian Gibbons: And you don't understand the science! You don't understand the implications of what you're doing.

Elizabeth Holmes: I understand exactly what I'm doing... You're fired.

Ian Gibbons: We built this together. I'm... I'm part of this.
Elizabeth Holmes: No. We don't share the same vision anymore.

Elizabeth Holmes: I wanted to deliver the news to you in person. I don't think that this is going to work out.
Wade Miquelon: What do you mean? What's... what's not gonna work out?
Elizabeth Holmes: The partnership.
Wade Miquelon: What?!
Elizabeth Holmes: I think that Walgreens is a little old-fashioned in culture. Which I absolutely respect. But we need synergy and I'm not feeling a synergy here.

Wade Miquelon: ...she's bluffing.
Dr. Jay Rosan: Maybe she is bluffing, maybe she's not.
Wade Miquelon: I still haven't seen the labs.
Dr. Jay Rosan: We'll see the labs, I'll make sure of it. But that's not what's going on here, I think. I think that you're scared.
Wade Miquelon: I'm not spending millions on this just because you called me chicken shit.
Dr. Jay Rosan: No. I'm saying, I'm chicken shit too. There's kids here running billion-dollar companies. It's all change and everything's changing. It's a new world. These kids, they don't overthink, they don't get bogged down in the way things always used to be done, they don't want review committees, bureaucracy, they wanna get things done now.

Dr. Jay Rosan: We're old, Wade... we're dinosaurs. It's just like that song. "Do you ever feel like a plastic bag, drifting through the wind, wanting to start again?"
Wade Miquelon: What?

Dr. Jay Rosan: The truth is, they're coming for us. And if you walk away now... they'll run right over you.

Kevin Hunter: You know, we're still waiting to get those sample tests on the device. When do you think we'll get those?
Sunny Balwani: Come on, Elizabeth.

—
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Green Juice

The Dropout 1×3

Elizabeth Holmes: That's my weakness. I... I never think about what things look like.
Ana Arriola: I can see that.
Elizabeth Holmes: Oh. No. You don't... you don't like what I'm wearing?
Ana Arriola: You should just dress more like a CEO.
Elizabeth Holmes: I... When I was with Mark Zuckerberg at the photoshoot for Ink, he was wearing soccer sandals, flip-flops.
Ana Arriola: Yes, but you are a woman. If you wear soccer sandals to work, everyone would think that you're having a mental breakdown.

Elizabeth Holmes: I just don't wanna waste my time picking out what I'm gonna wear.
Ana Arriola: It's not a waste of time. ... Listen, how you present yourself to the world is your identity. It's-- it's your armor.

Sunny Balwani: Why the fuck do you want a car that doesn't make any noise?
Elizabeth Holmes: It's a Prius, Sunny. It's what everybody is driving.

Security Guard: Sir, you can't go in there. If you don't work in engineering, you don't go in the lab.
Rakesh Dewan: But, E-- Edmond Ku is in Nashville and he asked me to check on things. Security Guard: Employees are siloed to their own departments.
Rakesh Dewan: Well, would I be allowed to knock in Morse code?
Security Guard: I can check.

Rakesh Dewan: Hey, listen up! Important question. Did anyone else get a friend request from Elizabeth's assistant?... Damn, I thought it was just me.

Avie Tevanian: I tried to email you, but... Why don't you have email?
Don Lucas: Because I've been sued too many times.

Avie Tevanian: You're firing me from the board?
Don Lucas: I'm asking you...
Avie Tevanian: Is that what your gut's says you should do?
Don Lucas: ...to resign tonight! Tonight.
Avie Tevanian: Fine. Just... start asking questions. She is lying to you.

Ian Gibbons: So, how was Nashville?
Edmond Ku: I can't talk about it. It's... you know, NDA.
Ian Gibbons: What? Oh, this is terrible. Suddenly, everyone's on a need-to-know basis, well I need to know. I mean, my whole job is needing to know.

Edmond Ku: Is this because of what happened in Nashville?
Elizabeth Holmes: .... Nashville was an inspiring step forward. Are we done?

Elizabeth Holmes: You can't just show up at my office. You told them that you were a consultant?
Sunny Balwani: Do you want to talk about that, or the fact you're ten years away from the promises you made to the board?

Elizabeth Holmes: What is that?
Sunny Balwani: It's green juice. I bought it for you. It's healthy. If you're going to work 20 hours a day, you need to eat healthier.

Elizabeth Holmes: I think it needs a name.
Rakesh Dewan: How about Glue Bot?
Elizabeth Holmes: Edison. I'm calling it the Edison. And this is the direction that we're going in.

Ana Arriola: You know, I was trying to remember what it was I saw in you, why I came here, and... I don't know, I think I thought you were like me somehow. An outsider.
Elizabeth Holmes: I am. That's why I have to fight to keep my job.
Ana Arriola: No. That's why you have to care more. I only came here because I thought we were helping people.
Elizabeth Holmes: I can't help anybody if I don't have a company.

Elizabeth Holmes: What was your dream as a child?
Marcy: As a child? No, I don't think I had any dreams as a child.
Elizabeth Holmes: That sounds nice...
Marcy: What does?
Elizabeth Holmes: Not knowing what you wanna do with your life.
Marcy: It's not nice, it's scary.
Elizabeth Holmes: Why are you scared? You can do anything. Anything that you want.
Marcy: Thank... you?
Elizabeth Holmes: Because it... it doesn't really matter. Right? Nothing you do will matter because you don't really care. I mean, you... you have no ambition. You don't wanna do anything important. You're just a person.

Don Lucas: Ah, Elizabeth. You are here because we, collectively, have lost confidence in your ability to continue on as CEO of this company. You have misrepresented the revenue stream. You have been unable to manage research and development. You have continuously, time after time, missed deadlines, resulting in the withdrawal of our contracts from pharmaceutical companies, including, we just found out, Pfizer. ... Your design team has resigned. And, last but not least, this... this man, Richard Fuisz, has filed a competing patent. This is a mess... I mean, you have to understand where we're coming from here. You need adult supervision.

Elizabeth Holmes: You're right. I am in over my head. I'm just a girl who had a dream to change the world, and I just didn't realize how hard it was gonna be. I need help. You're absolutely right. I need adult supervision...

—
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Satori

The Dropout 1×2

Ian Gibbons: Did you know that chemotherapy was discovered when two sadistic pharmacologists decided to inject mice with mustard gas?

Elizabeth Holmes: What would you attempt to do... if you knew you could not fail?

Elizabeth Holmes: Um, everyone, could you gather briefly? Quickly. What would you attempt to do if you knew you could not fail?
Rakesh Dewan: I'd wrestle an alligator.

Elizabeth Holmes: I've already raised six million dollars from my parents, and my family, and...
Channing Robertson: Look, I'm sorry, but...
Elizabeth Holmes: ...everybody that I know.

Elizabeth Holmes: Is that your new sword?
Sunny Balwani: Katana. Look at it. It's fucking ancient. Ask Larry Ellison about katanas, he loves Japan.

Sunny Balwani: How are you on the numbers?
Elizabeth Holmes: Uh, most blood tests are priced too high. We offer a low-cost alternative with the possibility to scale up.
Sunny Balwani: Don't talk about saving the world.
Elizabeth Holmes: I'm not gonna talk about saving the world.
Sunny Balwani: Don't use your giddy voice. Don't say "awesome..." You're beautiful. But you don't want to be too beautiful. They won't take you seriously.

Larry Ellison: Have you heard of Satori?
— Watch out. Larry loves to talk about all this Japanese stuff.
Larry Ellison: Yeah, I got the biggest tea garden in North America. Brought the structures in from Japan and added about 500 trees but... But Satori is Buddhist enlightenment. It's that moment where you can look inside yourself and know just who you are. You experienced Satori?

Elizabeth Holmes: So, what I'd really like to talk to you about is the seven-billion-dollar blood testing industry.
Larry Ellison: Yeah, Don took me through it, but let me ask you again. Are you a leader? Because if you want this, you really have to dedicate yourself to it. You have to be aggressive, start firing people, have you... have you fired anybody yet?
Elizabeth Holmes: Not yet.
Larry Ellison: Well, then you gotta fight. That's what it takes to be a CEO. That's what it takes to run a billion-dollar company. Is that what you really want?
Elizabeth Holmes: Yes!
Larry Ellison: Good! Then let's stop fucking around.

Elizabeth Holmes: We're working on a prototype. And we're hoping to get a meeting with a pharma company like Novartis.
Larry Ellison: And? What's stopping you?
Elizabeth Holmes: I'm having a hard time getting them to talk to me.
Larry Ellison: Then you gotta hustle. Oracle's first contract. Do you remember?.. The software was still a mess. And you know what I said? I said nothing. Nothing. GTFM. "Get the fuckin' money." "Get the fuckin' money." Do you get the fuckin' money?

Edmond Ku: You want me to ask people to work 24 hours a day? You know, Elizabeth, they have families, they have lives. They'll... They'll burn out, they'll quit.
Elizabeth Holmes: But people are replaceable. If you can't do this, I'm gonna start firing people.

Edmond Ku: Uh... You know, Elizabeth put her name down for our patent applications as one of the inventors. Did she work on the inventions?
Ian Gibbons: Not in any scientific way.

Elizabeth Holmes: I haven't announced this yet, but our series B round closed at a 165 million dollars. So, here's to Don Lucas and Larry Ellison! And let's party!

Rakesh Dewan: Calm down. Why are you breathing so hard? Just relax. I mean, it’s going to work. It just didn’t that day. I didn't know what to do. When we get the box to work, we’re not even gonna remember this. We’ll be geniuses and you’ll be able to tell this story at a conference wearing flip-flops. This is how it works. Just dance, Edmond.

Elizabeth Holmes: I would have graduated this year...
Sunny Balwani: Now you're a fucking millionaire.
Elizabeth Holmes: Yes!
Sunny Balwani: Fuck everyone!
Elizabeth Holmes: Whoo-hoo! I’m gonna change the world!

—
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I'm in a Hurry

The Dropout 1×1

Interviewer: Can you say the company name?
Elizabeth Holmes: Theranos.
Interviewer: I thought it was Therah-nos.
Elizabeth Holmes: No, Theranos. It's a mix between "therapy" and "diagnosis".
Interviewer: Why not Theranosis?
Elizabeth Holmes: Because the name is Theranos. Actually, can we cut that part?

Interviewer: Some rapid-fire questions. We call them Makers Minute. So, you are America's youngest female self-made billionaire. That's pretty cool.
Elizabeth Holmes: ... Yes.
Interviewer: If you are what you eat, what are you?
Elizabeth Holmes: ... Green juice.
Interviewer: Favorite place to visit.
Elizabeth Holmes: ... Uh, my office.
Interviewer: Best word to describe you.
Elizabeth Holmes: ... Mission-oriented.

Elizabeth Holmes: I'm going to drop out.
Chris Holmes: You're gonna do what?
Noel Holmes: No. No!
Elizabeth Holmes: Steve Jobs dropped out. Bill Gates dropped out. Michael Dell, Paul Allen. Elon Musk...
Noel Holmes: Who's Paul Allen?
Chris Holmes: He's the other Microsoft guy--
Noel Holmes: I don't care.

Elizabeth Holmes: I think I wanna focus on the biomedical industry. Because... I wanna help people... and I wanna be a billionaire. Like Steve Jobs.
Richard Fuisz: You know what you want.
Elizabeth Holmes: I do.

Moderator: You've served on boards of companies. I mean, why are you also a professor?
Professor: Because, honestly, Standford is the most exciting place to be right now. And it's 2002, so just imagine what tech is gonna be able to do in 2022, and it's gonna be up to you guys...

Elizabeth Holmes: I wanna start a company, and I'd like you to be a founding member. I don't wanna wait. David Filo and Jerry Yang started Yahoo while they were in your program, you must have invested.
Channing Robertson: Actually, they asked me and I said, "No." I wish I could take that one back...

Dr. Phyllis Gardner: If you think that people want a patch to diagnose them and then put medicine directly into their skin, then you've never met a sick person before. People go to school for a very long time to understand how to diagnose patients. You can't get a diagnosis from a patch because human beings aren't machines.
Elizabeth Holmes: But doctors make mistakes. And this would be based on data, so...
Dr. Phyllis Gardner: Well, data isn't everything. Um, people your age need to remember that machines make mistakes too, especially when humans are operating them.
Elizabeth Holmes: Yeah, but...
Dr. Phyllis Gardner: It's... it's fine. It's, uh, nothing personal. You had an idea. It's not gonna work, so you just... you keep learning. Keep trying.

Dr. Phyllis Gardner: I'm gonna be heading home and very nice to meet you.
Elizabeth Holmes: "Do or do not. There is no try."
Dr. Phyllis Gardner: What?
Elizabeth Holmes: That's Yoda from Star Wars.

Dr. Phyllis Gardner: So you've had a couple of classes, maybe a seminar or two, and now you think you know enough to start a company?
Elizabeth Holmes: I just thought as... as a woman, you...
Dr. Phyllis Gardner: Well, as a woman, let me explain something to you. You don't get to skip any steps. You have to do the work. Your work, other people's work. You have to do so much work, that they have to admit that you did it. Nobody helped you. You have to take away all their excuses. And then if you get anything, anything wrong, they'll destroy you, and they'll be so happy to do it, so no, as a woman, I can't help you right now.

Dr. Phyllis Gardner: And just... one other thing. Don't ever quote Yoda to anybody ever again. Science is trying. That's all that it is. You only get to really do something when you've been trying for so long that doing doesn't even seem possible anymore. So, science is real. Yoda is a fictional green character who apparently knows everything in the universe, except for syntax and grammar.

Dr. Phyllis Gardner: I'm sorry, your idea's impossible, but that's the way the world works.
Elizabeth Holmes: The world works in certain ways until a great idea comes along and... and changes everything.
Dr. Phyllis Gardner: Okay, I'm gonna... I'm gonna go, now. My husband is waiting for me with a glass of red wine and a foot massage, and the DVD of My Big Fat Greek Wedding which came in the mail today, so I suggest you find a version of that for yourself.

Noel Holmes: What does this thing even do? It... tests your blood?
Elizabeth Holmes: It's... Mom, you would never have to have a needle ever again...

Investigator: Do you ever recall telling anyone, your patients, your investors, your board, that in fact none of the technology you claimed to have invented was operational? And that the results they received were often inaccurate? Do you recall telling any of these people that your company was endangering their lives by giving them false information about their health?
Elizabeth Holmes: I knew that we made... so many mistakes, but we were... we were trying to... to take this forward, and at that time, we thought that we were doing the right thing.

—
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